The team at Hornburg Jaguar is first-class. This past weekend, I stopped by the dealership to test drive a used Mercedes G-Wagon. Instantly upon stepping into the vehicle, I knew I had to have it. Richard, the salesperson, was extremely accommodating throughout the process and answered all questions and concerns I had about the car. What was sort of surreal was the fact that I showed up at 5pm and was driving my car home by 7pm. I don't know about you guys, but I have NEVER had an experience as seamless as the one I just mentioned. Dealerships ...
Absolutely professional and efficient! Searched their stock and was put in contact with Ian in sales. Ian was incredibly quick in helping me get into a beautiful Jag that had everything I wanted. The paperwork process?? You know when you buy a car you get the financial guy that doesn't explain anything and is only trying to sell you insurance you don't need? not here! I was so fortunate to meet Hamid. He was so professional and thorough, he literally answered my questions before I could ask them. I honestly never met anyone that has done this and ...
I've never enjoyed the car buying experience until I worked with Havon and Dino at Hornburg. They made it easy and pleasant and I got a great deal on a great car.
Another successful visit! It was time to update my lease--contacted Lanndon to weigh out my options and literally secured a new car ...that I was excited about in an hour! Talk about great service! I picked up the car 4 hours later--where Luke went thru all the paperwork with me and made this process super easy with COVID precautions in place thankfully. Will continue to give my business to this location.
Derek Fox helped me get the car of my dreams!!! He was so helpful and answered all my questions! He made it such an easy and fun process, in 3 years I can't wait to come back and get a new one!! Thank you Derek & Range Rover!
My wife and I had the pleasure of picking up a 2020 Defender from Kelvin today. In all honestly, I expected a fast-talking, slick, and pushy group from a Land Rover dealership on Sunset Blvd. However, I found the very opposite of Kelvin; his sales approach is relaxed, friendly, and helpful. I couldn't be happier with the service I received from him and the entire staff at Hornburg. He even gave me an original Defender keychain that he set aside from his personal collection.
Highly recommend! Hamid Ali helped us with getting a Range Rover Sport and he was such a pleasure to work with. He was responsive, honest and professional. It was such an easy and pleasant car-buying experience. Thank you, Hamid, and thank you everyone at Hornburg on Sunset!
As a return customer, I have had the pleasure of buying two cars at two different times from this outstanding team. Although I am based in the Bay Area near San Francisco, I still prefer to drive and find my Jaguar at Hornburg on Sunset. Not only is the inventory the cream of the crop-well sorted to match my style, the shop also has A+ sales team. This team includes: Ali, the sales consultant who is ultra professional ever to help listen and inform me about choices. And quickly setting up a process to test drive the F-type. Ali's ...
Best dealership experience I've ever had. No obnoxious hard selling or salesman bullshit. Ask for Havon, he's a joy to work with and worked hard to get me a really great deal. After 12 years of driving only BMWs, I happily converted to Range Rover, thanks to Havon.
The service could not have been better! I showed up today with my leased Jaguar F-Type because two lights came on and I wasn't sure what they indicated. And while I wasn't at the service location, Hamid, was so kind and quickly helped me. Turns out ALL of my tires were low on air so he promptly came to the rescue. They were fast, friendly and so so kind. I will most certainly be doing all my business with them going forward.